Job Description

Wolf & Badger is on a mission to make retail fair. Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home and wellness through our online marketplace and flagship stores in London, New York City and Los Angeles. We are a rapidly growing scale-up business, now entering an exciting new phase of growth and looking to expand our team of c.110 people currently located between London, New York and Los Angeles. We are a Certified B Corporation, with social and environmental purpose at the core of everything we do, read more about us here .

We are currently recruiting for a full-time Sales Associate to join our New York store team on Grand Street in Soho, starting as soon as possible.

Note that this is a retail role and will therefore include work on weekends and with varied start and end times.

Reporting to the NY store management team, you will:

• Drive sales amongst loyal and new customers, both in-store and online
• Maintain relationships with VIP customers and develop a client book
• Handle ongoing relationships with brands stocked in the stores and online
• Offer online support to both customers and brands (including basic technical support)
• Manage stock and handle supply-chain issues, particularly for items displayed in-store
• Engage in visual merchandising of displays in the store
• Take responsibility for delivering the highest possible level of customer service
• Ensure the store is maintained and in pristine condition at all times
• Get involved in other ad hoc projects and tasks as might present themselves in a high-growth company

Requirements

• Previous experience as a sales associate
• Well organized, proactive and have sharp attention to detail
• Great interpersonal skills
• Confident in making sales
• Excellent verbal and written communication skills
• Confident using a variety of software and strong with technology
• Must thrive under pressure and enjoy a challenge
• Experience building a client book is desirable
• Passionate about ethical fashion and supporting independent designers

The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales and handling relationships with customers and brands. You will be a kind and collaborative colleague, maintaining productive relationships both in-person and via digital channels.

Benefits

• $20.85 per hour plus a generous uncapped personal sales commission!
• 401k with employer match
• Generous health insurance contribution with a choice of plans
• Significant vacation/PTO allotment and paid safety/sick leave
• Paid volunteering leave, pet-ernity leave and heartbreak leave
• Quarterly Wellness Wallet - to spend on products and services which are meaningful to you
• Subscription to yulife health and wellbeing app
• Staff discount online and in-store across Wolf & Badger
• Creative work environment at our vibrant store in Soho, New York
• Excellent career opportunities in a rapidly growing international business
• Work in a positive organisation for people and planet. We are a certified B Corp!

Wolf & Badger is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from people from all walks of life.

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