Job Description
Summary See below for important information regarding this job.
Duties Help
- Manages stocked items for customers and provides information to customers on price, product uses and technical specifications.
- Serves as point of contact for all requisitions/requisition alerts.
- Follows-up on overdue requests for assistance.
- Enters and manages requisitions in supply automated system.
- Manages requisition modifications for assigned open orders.
- Responds to customer requests and advises of changes in requisitions.
- Reviews end item status and other pertinent information to develop or modify parts strategies to resolve and eliminate the recurrence of production unfilled orders.
- Researches alternative methods of support to resolve urgent/priority item requirements.
- Recommends other approved sourcing options when faced with long lead times and identifies potential sources of supply for emergency requirements only when there is an order.
- Investigates and corrects data entry problems and material ordering problems.
- Investigates customer complaints and deficiency reports and provides identification of causes to appropriate authorities.
- Prepares appropriate responses to general inquiries by DLA customers.
Requirements Help
Conditions of employment - Must be a U.S. citizen
- Tour of Duty: Set Schedule 0600-1430
- Security Requirements: Non-Critical Sensitive
- Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
- Fair Labor Standards Act (FLSA): Non-Exempt
- Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
- Recruitment Incentives: Not Authorized
- Bargaining Unit Status: Yes
- Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See for more information.
- Acquisition Workforce Position : Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.
Qualifications To qualify for an Inventory Management Specialist, your resume and supporting documentation
must support:
A. Specialized Experience: One year of specialized experience that equipped you with the particular
competencies to successfully perform the duties of the position, and that is typically in or
related to the position to be filled. To qualify at the GS-09 level, applicants must possess one
year of specialized experience equivalent to the GS-07 level or equivalent under other pay systems
in the Federal service, military or private sector. Applicants must meet eligibility requirements
including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment,
minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the
announcement. Creditable specialized experience includes:
- Experience with retail supply and inventory management functions, material coordination, awaiting parts procedures, supporting repair programs and local purchase/local manufacturer processes.
- Experience with performing tailored customer support functions relating to consumable and/or exchangeable parts required for depot maintenance and repair activities.
- Experience with Order Fulfillment (including distribution system and ordering applications).
- Experience with procurement regulations, procedures, and policies in order to investigate customer concerns and identify/resolve solutions.
B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities
necessary to do the work. Education must be from a college or university accredited by an
organization approved by the U.S. Department of Education. See
If using education to meet basic qualifications, YOU
MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of
specialized experience, you must possess a Master's or equivalent graduate degree or 2 full years
of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if
related.
C. Combination: Combinations of successfully completed post-high school education and experience
may be used to meet total qualification requirements for grade level GS-09, and may be computed by
first determining the applicant's total qualifying experience as a percentage of the experience
required for the grade level; then determining the applicant's education as a percentage of the
education required for the grade level; and then adding the two percentages. The total percentages
must equal at least 100 percent to qualify an applicant for that grade level. Only graduate
education in excess of the amount required for the next lower grade level
may be used to qualify applicants for positions at grade GS-09.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Additional information Position requires DoD Acquisition Life Cycle Logistics, Entry Level I certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.
For Important General Applicant Information and Definitions go to :
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at:
Information for Veterans is available at: As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Help
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Job Tags
Full time, Part time, Local area,