Job Description

About Us

At Tutored by Teachers, we believe that when you put a teacher in front of a student, magic happens. Backed by some of the biggest names in EdTech including GSV, A-Street Ventures, and TMV, we are on a mission to close the opportunity gap. We are building out our small but mighty BizOps team to help usher the company through stellar growth (300% CAGR and profitable) as we drive outcomes for tens of thousands students and teachers.

As a member of the BizOps team, you will work closely with the co-founders on critical questions and the toughest challenges related to both our near-term and longer-term success. You are a strategic self-starter that can execute in a high growth start-up environment with multiple priorities; quickly seeing the bigger picture and knowing what is required in order to bring that picture to life. You simplify and quickly execute because we are building the plane while we fly it.

In your eyes, no problem is too big or too small; you are always up for the challenge and are continuously raising the bar. You are willing to serve in a player-coach role; rolling up your sleeves to get the work done. If this is you, come join us on our mission to close the opportunity gap!

The Role

As Manager / Sr. Manager, BizOps (Strategy and Ops) you will:

• Become an expert on the business and the outcomes machine we've built across people, process, and technology
• Become an extension of the co-founders by overseeing and executing cross-functional initiatives with aggressive follow-up and communication
• Embed with operating teams to Identify and implement process improvements to streamline operations
• Conduct speedy but thoughtul analysis for high ROI executive decision support ranging from deal evaluation to performance marketing decisions to teacher compensation to AI roadmap
• Help establish rhythm of business by regularly analyzing key business metrics to identify actionable trends and insights
• Build compelling presentations for Board meetings, current clients, and internal stakeholders
• Develop and maintain dashboards and reports to track performance and inform decision-making
• Conduct market research and competitive analysis to identify new growth opportunities ranging from partnernerships to M&A

Requirements

• Minimum of 3 years of experience in operations, consulting, corporate strategy, or similar roles; MBA is a plus
• Demonstrated experience in a high-growth environment
• Strong strategic thinking skills with the ability to translate strategy into actionable plans
• Excellent communication and influencing skills, comfortable working with executive leadership
• Ability to thrive in a fast-paced and ambiguous environment, shifting priorities as needed
• Passionate about education and committed to closing the opportunity gap

Traits We Want to See in Everyone:

Adapted from Carrol Chang, CEO of Andela

• Low ego, low drama, servant leader. You share credit, take blame. You like being wrong because it means someone else had an even better idea. 
• One team mentality.  You break silos across teams. You put the company and mission first above your team alone.
• Great listener, hungry for feedback.  You’re always seeking to improve – our product, our business, yourself. You solicit diverse opinions and deeply listen.
• Owner, not renter. You see a problem, you fix it or find someone who will. The buck stops with you.
• Player-coach.  You fly high (create strategy) AND low (know the details that matter). You roll up your sleeves and get scrappy. You do this without micromanaging, empowering your team while actively engaging in important details.
• Business problem solver. You’re not just a functional expert; you consistently get praise for approaching your function through the lens of solving business problems.
• Information worker.  You aggressively, directly, and succinctly communicate up, down, left, and right using the right channels.

Benefits

We currently offer the following benefits:

• 100% healthcare coverage for you and your family
• Access to 401k to help save for the future
• Well-rounded wellness benefits including access to free and low cost mental health resources and support services
• Fully remote work environment
• Company-owned laptop + home office equipment
• Annual in-person team retreats
• Unlimited vacation policy after year 1 to help recharge

Tutored by Teachers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let us know.

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