Job Description

Job Description

Job Summary

Join us to lead the charge in transforming our IT infrastructure through innovative Salesforce solutions! You will be the driving force behind the effective management, configuration, and optimization of our Salesforce platform. Your expertise will empower our sales and service teams to operate seamlessly, leveraging Salesforce to enhance productivity and deliver exceptional customer experiences. This position offers an exciting opportunity to work at the forefront of technology, ensuring our systems are robust, secure, and aligned with organizational goals.

Essential Duties

• Manage and optimize the Salesforce environment, including user setup, security configurations, and data integrity
• Administer and maintain Salesforce platforms including CPQ
• Develop and implement custom workflows, automation processes, dashboards, reports, and visualizations to support business needs.
• Collaborate with cross-functional teams to gather requirements and translate them into scalable Salesforce solutions aligned with best practices
• Perform regular data audits, manage data migrations, and implement best practices for data hygiene to ensure data quality
• Provide proactive system maintenance, including security reviews and release updates
• Manage integration between Salesforce and other key business systems
• Configure and customize Salesforce objects, workflows, validation rules, and process builders.
• Support CPQ processes including product configuration, pricing rules, quote templates, and approvals
• Manage Field Service operations including work orders, service appointments, scheduling, and mobile app setup
• Identify unused or underutilized platform features for system enhancement and automation to improve business workflows and productivity according to best practices.
• Develop and deliver training materials and documentation for new features and processes to ensure our users are increasing efficiencies.
• Own the communication of platform changes to end users and stakeholders
• Monitor system performance, troubleshoot issues promptly, and execute upgrades or patches to ensure optimal functionality.
• Ensure data security by managing roles, permissions, and access controls in accordance with information security standards
• Document system configurations, processes, and procedures for ongoing maintenance and compliance purposes.

Requirements

• Bachelor’s degree and a minimum of 3-5 years' experience as a Salesforce Administrator
• Proven experience with Salesforce CPQ and a strong understanding of Salesforce best practices and data management
• Salesforce Administrator Certification required
• CPQ Specialist Certification preferred
• Experience with Apex, Visualforce, and Lightning components preferred.
• Strong grasp of information security principles to safeguard sensitive data across all platforms.
• Excellent problem-solving skills combined with a proactive approach to system management and troubleshooting

About JEOL

Since 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world’s highest technology, forever contributing to the progress in Science and human society through its products. We have 70+ years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership. The primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America.

What we offer

• Comprehensive medical and dental without deductibles
• 401K plan with company match
• Tuition Reimbursement

How to Apply

If you have the desire to work in an industry where your work contributes to progress in science and society, please complete an online application at

JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. To be transparent with applicants about salary, and in compliance with various state pay disclosure statements, JEOL USA, Inc. publishes the following information which is current as of December 2025. Minimum $78,000 -Maximum $88,000. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on several factors including, but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.

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